Insurance Administrator

£16,800 FTE, pro rata to £8960 PA  | Part Time  | Pride Veterinary Centre


Scarsdale Veterinary Group is a large Midlands based vets in Derby providing exceptional veterinary care to pets, horses and farm animals. We pride ourselves on providing great customer service and top-quality care to all animals. We have a veterinary hospital in Derby for pets, with a further 10 vet practices in Derby and Burton upon Trent for pets, as well as a dedicated farm and equine practice.


The team

Based within the support services office at Pride, the team is supportive, lively and enjoy having a bit of fun in between working hard. The office is open plan and there are three additional very experienced Insurance Administrators on hand to help with queries.

The extended team are mainly Finance, Marketing, HR and Secretarial, but include all other colleagues based at the Pride Veterinary Centre and encompass the other sites within the business.


Your role

No day is ever the same as an Insurance Administrator in our Pride Park Veterinary Centre, so we need applicants with a willing and “can do” approach. Applicants with previous experience of managing insurance claims would be welcomed but those with a similar fast paced administrative and customer focussed background could be a good fit.

The varied responsibilities for this Insurance Administrator role make it a busy day. Duties are processing Direct Claim Insurance requests, Insurance Forms, monitoring claims through to completion and some credit control. Needless to say, attention to detail is an absolute vital requirement for this role, especially people and their pets are depending on a prompt and accurate service.

Having a good telephone manner is essential and as is having empathy and patience for our clients.

This Insurance Administrator position is part time at 20 hours per week with ideally the following hours of 10am to 2pm Monday through to Friday. These hours can be amended if they don’t quite suit your personal circumstances.


Perks and benefits


  • Birthday off work
  • Death in Service cover
  • Increase in holiday allowance with service
  • Discount Staff Pet Scheme

None of our current roles quite right for you? Don’t worry, we’d still love to hear from you.

We know great veterinary care needs great people. So if you think you can make a difference in our growing team, please let us know – and if a role comes up that we think you’d be perfect for, you’ll be the first to know.

Consider me for future roles